Training - Process Modeling
Organization
| Audience | Pre-requisites | Duration | Min. Participants | Languages | Price |
|---|---|---|---|---|---|
| Management, IT staff | None | 1 day(s) | 6 | English Français Nederlands |
850 € |
The prices indicated above are prices excluding VAT.
Day Sessions
There is no session planned for this training. You can contact us if you want us to organise a session for you.
Description
ICT plays a more and more important role within organisations, and ICT managers' role is heavily evolving. This what this workshop intends to highlight.
Moreover, business needs will have to be better translated into ICT needs and the results will have to be properly transposed for the management. How can we achieve this?
Business management's and ICT environment's complexity must be planned and adapted to the various markets and business objectives. Which models are then available?
A new role has appeared: the business architect.
"People", "Processes" and "Products" are the components than keep an organisation operational.
Success on the market highly depends on those three elements.
Nowadays it is impossible to ignore ICT in most of the organisations. The choice of adequate technologies in line with the business strategy keeps the management and IT staff busy. How to appropriately implement those business processes, using which tools?
We essentially ask the question of governance. How is ICT managed, controlled and directed within the organisation, and according to which model? Should it be in or outsourced?
This workshop uses COBIT as a base model for governance.
Next to governance, it is also important to understand which processes are present within the organisation. How are they organised, what information do they process, and who uses them? What are the products, the applications and the tools involved in the implementation of this framework?
Finally a business architecture should be modelled, which documents and organises both physical and logical views entirely.
This workshop introduces the various architecture models, and how they can be implemented (NGOSS and TOGAF).
In the end, we will quickly cover how an operational ICT environment can be put in place and how it can be assessed in relation to objectives and expectations that were set with the COBIT model and supported by TOGAF/NGOSS.
The ITIL model will be covered at this time of the workshop.