Training - 3 - ITIL® Exam Preparation
Organization
| Audience | Pre-requisites | Duration | Min. Participants | Languages | Price |
|---|---|---|---|---|---|
| ICT Staff | ITIL® Foundation certificate ITIL® Service Support certificate ITIL® Service Delivery certificate |
2 day(s) | 6 | English Français Nederlands |
1500 € |
The prices indicated above are prices excluding VAT.
Day Sessions
There is no session planned for this training. You can contact us if you want us to organise a session for you.
Description
The participants are prepared for the exam of Service Manager. Based on trial exams that take place with "closed book", they are getting insights and certain skills in answering the exam questions.
We start with a quick review of the 11 ITIL® Service Management Disciplines. Then we go into a hands-on practical mode. Based on similar case studies as in the exam we propose representative questionnaires that the need to be answered individually by each participant. The trainer will coach and correct on a class level but also individual coaching will be part of this stage.
Using this method we optimize the probability of success when taking the real exam.